Terms and Conditions
Discovery Snow Tours (DST) may vary all or part of these stated Terms and Conditions from time-to-time at it's sole discretion and the varied conditions will apply to all participants with effect immediately upon such variation being published herein.
A payment of deposit (50% of total tour cost) and completion of the online booking form indicates full understanding and acceptance of all terms and conditions herein by the purchaser and/or client.
All participants recognise that snow skiing, snowboarding, snow mobile operation and other related activities (guided or unguided) constitute Extreme Sport Activities and they partake in these activities at their own risk. Anyone with existing medical conditions that might impede their ability or create an unsafe environment for others must declare same to DST, and should not undertake such activities.
DST accepts no responsibility or liability for death, injury, sickness or loss of property to any participant. Where DST recommends a day off skis or snowboards on the itinerary, participants ignoring that recommendation do so at their own risk.
DST recommends each participant have a medical check before embarking on any snow tour.
Deposits and payments
A deposit equal to 50% of the total tour price is due and payable at the time of booking. Bookings are not confirmed until payment is received.
Final payment must be made 60 days prior to the tour commencement date.
Payments may be made via electronic direct bank transfer or via credit card. Credit card payments will be processed through PayPal.
An admin fee of HK$1000 will be deducted from any deposit repaid if you cancel more than 120 days before the tour departs. If you cancel less than 120 days before the tour departs there is NO REFUND.
No refund is issued to any participant failing to join the tour, any part of accommodation or any other service not utilized or partially completed holiday. Any unused services will not be exchanged or refunded.
Prices quoted are subject to change without notice at the absolute discretion of DST. Prices changes may be due to currency exchanges, variations to tour location/accommodation and unforeseen circumstances beyond our control.
Accommodation & Options
We reserve the right to change hotels, services, options etc. specified in the itinerary should circumstances change.
All prices presume twin share accommodation. Should any participant wish individual accommodation an additional charge will be levied.
In Japan it is common for rooms not to have a private bathroom and one should not be expected. Communal same-sex bathrooms are normal and participants should expect this.
While every effort will be made to match participants with their preferred style of bedding (Western bed or Tatami Mat bed), no guarantee of any preferred bedding style can be given.
DST does not provide travel insurance or personal protection insurance. It is compulsory for all participants to secure purchase comprehensive
travel insurance at their own cost. Such insurance policies should include medical expenses, personal accident, loss of deposit and payment, and cover personal belongings against damage, loss, theft etc.
Participants MUST ensure that the policy specifically notes the inclusion of snow sport related activities (skiing & snowboarding) as well as mountain evacuation.
Evidence of this travel insurance must be provided to DST at least 30 days prior to departure or DST may cancel the participants place on the tour with no refund.
All participants are personally responsible for securing air travel to the nominated airport with their preferred carrier. All participants are responsible for arriving at the departure airport with suitable time to allow for check-in and immigration/customs formalities (usually 2 hours prior to the schedule departure). DST will not be accountable for any expenses occurred as a result of a participant arriving late for, or missing, a flight.
DST will advise the date and time of the tour departure from the nominated airport, and it is the personal responsibility of participants to ensure their air travel coincides with the tour departure time. Any participant who does not arrive at the tour departure point on time will be responsible for securing their own travel to the mountain at their own additional expense.
Baggage and all personal effects are at the participant's own risk at all times. Tour participants are responsible for making themselves aware of their chosen airline's baggage limits and pack accordingly. DST will not be accountable for any costs associated with excess baggage. Some airlines charge an additional fee for the transportation of ski/snowboard equipment and this charge will be at the participant's expense.
No special provision is made for participants under the age of 18 years. Given the nature of the tour, children below 18 are not recommended to participate and may be refused at DST's sole discretion.
All participants require a valid passport with at least (6) six months validity and three (3) empty pages remaining. A photocopy of each passport must be supplied to DST at time of booking.
Participants are responsible for ensuring their passports are accepted in the country of the tour and making themselves aware of any necessary visas, health checks (certificates), etc. and must meet all costs to comply with such requirements.
Base inclusions as stated:
- Twin share accommodation
- Ground transportation between the arrival airport and the accommodation, and return of same
- Breakfasts (and dinners on specific tours)
- Lift tickets
- Professional photographs
- Some other meals (eg: Final night celebration dinner)
- Surprise activities
- Services of the tour managers
- Group coaching sessions for both skiers and snowboarders
Base exclusions as stated:
- Air travel and associated taxes/fees
- Comprehensive travel insurance
- Visa fees
- Health checks
- Ski or snowboard hire
- All other meals unless specified
- Telephone & Internet access
- Personal spending money
- Alcohol, drinks & snack foods / fruit
Discovery Snow Tours Responsibilities
In all matters Discovery Snow Tours (DST) acts as the tour organiser for participants who reserve and pay for such services and cannot be held liable for any person, firm or corporation who provide such services.
DST will take all reasonable care to ensure that participants obtain travel, accommodation and other specified services and in making those arrangements does so as a convenience to the client. However DST accepts no responsibility or liability for death, injury, sickness or personal loss to any participant or loss of or any damage to property or otherwise, or any cancellation, delay, detention, irregularity, deviation, substitution arising out of or in conjunction with any accommodation, transportation, conveyance or any other services provided by hotels, restaurants, airlines, coach companies or any other services.
DST is under no obligation or liability to any person as a result of any inaccuracy, misdescription of or changes to any tour or itinerary, misinterpretation by any party of information supplied, loss or additional expenses due to delays, strike, war, terrorism, quarantine, acts of God, improper documents or any other cause. DST and its officers shall not be, or become, liable or responsible for any additional expenses, liabilities incurred by any tour participant as a result of any of the ongoing causes.
DST reserves the right to decline or accept or retain any person as a participant of the tour at their sole discretion, and no correspondence will be entered into on the basis of such a decision.